This interview will help you write a Final Repair Letter to a dealership under the Massachusetts Lemon Law. The Masachussetts Lemon Law protects buyers of new vehicles that have repair issues and cannot solve them working directly with the dealership they purchased from.

More information:

• Mass.gov Lemon Law

Can I use this tool?

You can use this form if:

1. You purchased or leased a new vehicle from a dealership in Massachusetts
2. You purchased or leased the vehicle in the last year
3. The vehicle has less than 15,000 miles on it
4. You have been to the dealship 3 times for repairs or unable to use it for 15 days
5. Your vehicle is still not fixed

Before you start

Before you get started, gather:

1. Your vehicle information (year, make, model, VIN)
2. Contact information of the dealership where you purchased the vehicle
3. The dates you have taken the vehicle to be repaired
4. Any records or receipts of work done to your car by the dealer
5. Details of the problems your vehicle has given you

When you are finished, you will need to:

1. Keep a copy of the letter for yourself
2. Send a copy of the letter to the dealership. They will have 7 business days to respond.

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